Grocery stores are big businesses in Canada, and the statistics show that they generate a lot of revenue. Most people prefer to buy their groceries online these days because of the relevant ease of purchase. Online grocery stores had already been on a gradual rise in Canada, until the covid-19 pandemic. The pandemic forced everyone to stay inside and the only way grocery stores could operate was online. This shifted the attention of both grocery store owners and consumers towards online grocery shopping. The online grocery delivery service is only going to increase in the coming years, as 20% of independent grocers want to move online because of its advantages.

Grocery stores that are willing to shift online have great advantages. They can sell their products to a wider range of customers. They can analyze the wider marketplace and obtain important details of product demand. They can even send customized market alerts to their customers by data personalization. This is not to say that there cannot be problems in the online grocery store business. There are challenges associated with shifting the grocery business online. Delivery systems in general are put under a lot of pressure when the grocery business shifts online. For a service to be called the best grocery delivery service it must offer efficient and effective solutions to such problems.